Our client is one of the world's largest leading manufacturers, they have a presence in all the leading supermarkets in the UK and are expanding.

Job Role & Key Responsibilities:

An exciting opportunity is available for a Service Technician to join a growing technical services team. You’ll work directly with customers, carrying out installation, servicing, maintenance and repairs on specialist dispense and cooling equipment.
This role would suit a practical, mechanically minded individual who enjoys troubleshooting, working independently and providing a high standard of customer service. Previous experience in this specific industry is not essential, as full training will be provided.

Key Responsibilities:

• Install, maintain, service and repair dispense and cooling equipment.

• Investigate equipment faults and complete effective repairs.

• Attend breakdowns and respond promptly to customer requirements.

• Carry out scheduled preventative maintenance.

• Install equipment across new and existing customer sites.

• Demonstrate equipment operation and provide customers with practical guidance.

• Maintain professional relationships with customers.

• Complete service reports and update relevant systems accurately.

• Manage vehicle stock, tools, equipment and spare parts.

• Ensure all work is completed safely and in accordance with Health & Safety procedures.

The Ideal Candidate will have:

• A strong practical and mechanical mindset.

• An interest in repairing, maintaining or understanding mechanical equipment.

• Good fault-finding and problem-solving abilities.

• Excellent communication and customer service skills.

• A professional, positive and reliable attitude.

• The ability to work independently and organise your own workload.

• Confidence working across different customer sites.

• Basic IT skills for completing digital reports and service documentation.

• A full UK driving licence.

• The ability to undertake physical installation and maintenance work.

• The flexibility to participate in a weekend and bank holiday rota.

Desirable Skills:

• Previous field-based engineering or maintenance experience.

• Mechanical fault-finding and repair experience.

• Experience working with commercial or customer-facing equipment.

• Strong diagnostic and troubleshooting skills.

• Good organisation and time-management skills.

• A customer-focused approach.

• Willingness to learn new equipment and technical processes.

• Ability to work independently while maintaining high service standards.

Benefits Include:

• Competitive salary

• Standby allowance.

• Bonus scheme.

• Fully equipped company van.

• Paid door-to-door travel time.

• Monthly product allowance.

• Private medical options.

• Enhanced pension contribution.

• Life assurance.

• 24/7 GP access.

• Generous holiday allowance.

• High street and retail discounts.

• Full initial training programme.

• Ongoing technical and professional development.

• Dedicated learning and development support.

• Long-term career progression opportunities.

If you are interested in this exciting opportunity, please get in touch with us or apply below.